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var(--border-color)}.message-item[data-v-7858c1c0]:last-child{border-bottom:none}.message-customer[data-v-7858c1c0]{background:#f8f9ff}.message-bot[data-v-7858c1c0]{background:#f0f8ff}.message-agent[data-v-7858c1c0]{background:#fff8f0}.message-header[data-v-7858c1c0]{display:flex;justify-content:space-between;align-items:center;margin-bottom:8px}.message-author[data-v-7858c1c0]{font-weight:500;font-size:13px}.message-customer .message-author[data-v-7858c1c0]{color:var(--primary-color)}.message-bot .message-author[data-v-7858c1c0]{color:var(--info-color)}.message-agent .message-author[data-v-7858c1c0]{color:var(--warning-color)}.message-time[data-v-7858c1c0]{font-size:11px;color:var(--text-muted)}.message-content[data-v-7858c1c0]{line-height:1.5;white-space:pre-wrap;font-size:14px}.message-type[data-v-7858c1c0]{margin-top:4px}:root{--primary-color: #007bff;--primary-dark: #0056b3;--success-color: #28a745;--danger-color: #dc3545;--warning-color: #ffc107;--info-color: #17a2b8;--light-color: #f8f9fa;--dark-color: #343a40;--border-color: #dee2e6;--text-muted: #6c757d}body{margin:0;background-color:var(--light-color)}.container{max-width:1200px;margin:0 auto;padding:0 20px}.card{background:#fff;border-radius:8px;box-shadow:0 2px 4px #0000001a;padding:24px;margin-bottom:24px}.btn{display:inline-block;padding:8px 16px;border:none;border-radius:4px;cursor:pointer;text-decoration:none;font-size:14px;font-weight:500;text-align:center;transition:all .2s}.btn:hover{opacity:.9}.btn-primary{background:var(--primary-color);color:#fff}.btn-primary:hover{background:var(--primary-dark)}.btn-success{background:var(--success-color);color:#fff}.btn-danger{background:var(--danger-color);color:#fff}.btn-secondary{background:var(--text-muted);color:#fff}.form-group{margin-bottom:16px}.form-label{display:block;margin-bottom:4px;font-weight:500;color:var(--dark-color)}.form-input{width:100%;padding:8px 12px;border:1px solid var(--border-color);border-radius:4px;font-size:14px}.form-input:focus{outline:none;border-color:var(--primary-color);box-shadow:0 0 0 3px #007bff1a}.form-textarea{width:100%;padding:8px 12px;border:1px solid var(--border-color);border-radius:4px;font-size:14px;min-height:100px;resize:vertical;font-family:inherit}.form-textarea:focus{outline:none;border-color:var(--primary-color);box-shadow:0 0 0 3px #007bff1a}.alert{padding:12px 16px;border-radius:4px;margin-bottom:16px}.alert-success{background:#d4edda;border:1px solid #c3e6cb;color:#155724}.alert-danger{background:#f8d7da;border:1px solid #f5c6cb;color:#721c24}.alert-warning{background:#fff3cd;border:1px solid #ffeaa7;color:#856404}.loading{display:inline-block;width:16px;height:16px;border:2px solid #f3f3f3;border-top:2px solid var(--primary-color);border-radius:50%;animation:spin 1s linear infinite}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}.text-muted{color:var(--text-muted)!important}.text-center{text-align:center}.mb-0{margin-bottom:0!important}.mb-1{margin-bottom:8px!important}.mb-2{margin-bottom:16px!important}.mb-3{margin-bottom:24px!important}.mt-0{margin-top:0!important}.mt-1{margin-top:8px!important}.mt-2{margin-top:16px!important}.mt-3{margin-top:24px!important}.flex{display:flex}.justify-between{justify-content:space-between}.items-center{align-items:center}.gap-2{gap:16px}